Privacy Policy

www.ihag.in is fully aware of the care to be taken about the information of their customers. We appreciate your trust & we are committed to act with utmost care. By visiting www.ihag.in you are accepting the practices defined in our policy.

1. Collection of Personally Identifiable Information

We collect personally identifiable information (email address, name, phone number, etc.) from you when you purchase a book from www.ihag.in. You can browse our site without being a registered member, however while placing an order we do require personally identifiable information.

2. Use of Demographic and Profile Data

We use personal information to provide the services you request. To the extent we use your personal information to market to you. We will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; inform you about offers and updates; service announcements; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our service offerings, we collect and analyze demographic and profile data about our users’ activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

We do not disclose your personal information including email / mobile phone number to any third parties, unless required by law.

Cookies

Cookies are small amounts of data, mostly alphanumerical identifiers that are transferred to your computer’s hard drive. They are small pieces of information that are stored by your browser. This helps our system to recognize your browser the next time you enter our site. Our cookies do not contain any personally identifying information. Most web browsers automatically accept cookies. To take advantage of www.ihag.in’s unique features we recommend that you allow cookies.

Communications & Other Factors

Visitors are welcome to send queries or write to us provided it does not contain obscene, illegal, threatening, defamatory material or in other way objectionable either to us or third parties. We also prohibit chain letters. Visitors are requested not to use incorrect e-mail id, mimic any person or misguide the origin of any information.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at contact@ihag.in. We will promptly correct any information found to be incorrect.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

India House Art Gallery
INDIA HOUSE,
53 Sopan Bagh, Balewadi,
Pune – 411045, Maharashtra.
Ph.: 020-6410 8885/86
Email: contact@ihag.in

Exchange Policy

We always want to see our customers to be completely happy with everything bought from www.ihag.in. If you want to exchange a book you have bought, it will be dealt on certain terms and conditions. We provide a replacement in case the book is damaged, defective, incorrectly delivered or incorrectly ordered. Please note that we do not have a Refund Policy.

You can return the book to us for replacement, provided that you do so within 15 days of receipt. You can do so by emailing us at contact@ihag.in, clearly mentioning reasons for exchange and your Transaction Id (Order Reference Number) mentioned on your order receipt. We can only provide a replacement for the book purchased.

Please see our exchanges information and instructions as well as our terms and condition below.

  1. Books should be in their original condition.
  2. Books should be ideally in the original packaging.
  3. Books should be returned within 15 days of the day of receipt.

How to return a book for exchange by post

We recommend you to use a registered mail service that includes insurance for your returns. We can only give you a replacement if we receive the book(s).

  1. Tell us why you want to exchange the book(s).
  2. Post your book back to us at:India House Art Gallery
    INDIA HOUSE,
    53 Sopan Bagh, Balewadi,
    Pune – 411045, Maharashtra.
    Ph.: 020-6410 8885/86
    Email: contact@ihag.in

The replacement will be initiated once we have received and processed the returned item. The customer will be informed via e-mail about the replacement.

In case you have further questions or clarifications please email us at contact@ihag.in or call us on 020-6410 8885/86.

Terms & Conditions

All terms & conditions are automatically applied when you use www.ihag.in.

Rules of Conduct on Site

a) www.ihag.in may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of www.ihag.in violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

b) www.ihag.in may review, edit, reject, refuse to post and/or delete any Content that in the sole judgment of www.ihag.in violate these Terms of Use or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of another person.

c)You must use the Sites in a manner consistent with any and all applicable laws and regulations. Illegal and/or unauthorized uses of the Sites, including without limitation, collecting usernames and/or email addresses of registered members by electronic or other means for the purpose of sending unsolicited email and unauthorized framing of or linking to the Sites, are not permitted. This includes the unauthorized interception of the data stream coming from or going into the Sites, as well as attempting to gain unauthorized access to the Sites or exceeding your authorized access.

d)You may not engage in advertising to, or solicitation of, other users through the Sites to buy or sell any products or services, including, but not limited to, products or services related to the Sites. You may not transmit any chain letters or unsolicited commercial or junk email to other users via the Sites. It is also a violation of these Terms of Use to use any information obtained from the Sites in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person outside of the Sites without their prior explicit consent.

e)You may understand that www.ihag.in has the right at all times to disclose any information (including the identity of the persons providing information or materials on the Sites) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, we can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

Disputes

Any dispute or claim relating in any way to your visit to www.ihag.in website or to products you purchase through website only be in the jurisdiction of the Courts of Pune. Arbitration under this agreement shall be conducted under the rules and prevailing Laws. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Mandatory Declaration – Computers

1)You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by you in the Order.

2)You further declare that the Product will be acquired for personal use of the Consignee and/or Buyer. The Product will not be sold, resold, bartered or in any way disposed for profit.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. By visiting www.ihag.in, you agree that the laws of INDIA, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and www.ihag.in.

Trademark, Copyright and Restriction

This site is controlled and operated by India House Art Gallery Pvt. Ltd. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have licensed their material to us. Material on www.ihag.in web site owned, operated, licensed or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by e-mail or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other web site or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Risk of loss

All books purchased from www.ihag.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Description

www.ihag.in tries to be as accurate as possible. However, www.ihag.in does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free.

Pricing/Typographical error

Pricing on the product is as it shows, however due to any technical issue or typographical error, it may vary. www.ihag.in will try to be accurate, however if you come across any difference in pricing on the www.ihag.in Website pre and post orders, we request you to contact us within 72 (Seventy Two) hours of placing your order.

Cancellation of order

www.ihag.in reserves the right to cancel any order without any explanation for doing so, under situation where www.ihag.in is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the www.ihag.in policy or for any other reason. However, www.ihag.in will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

Limitation of Liability

IN NO EVENT SHALL www.ihag.in BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THIS AGREEMENT, EVEN IF www.ihag.in HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGE

Disclaimer

India House Art Gallery Pvt. Ltd. makes no warranties or representations of any kind concerning the accuracy or suitability of the information contained on this web site for any purpose. All such information is provided “as is” and with specific disclaimer of any warranties of merchantability, fitness for purpose, title and/or non-infringement. www.ihag.in makes no warranties or representations of any kind that the services provided by this web site will be uninterrupted, error-free or that the web site or the server that hosts the web site are free from viruses or other forms of harmful computer code. In no event shall India House Art Gallery, its employees or agents be liable for any direct, indirect or consequential damages resulting from the use of this web site. This exclusion and limitation only applies to the extent permitted by law and is without prejudice to any express provisions to the contrary in any written license or subscription agreement from India House Art Gallery in respect of the use of any online service provided via this web site.